Once you place your order, you’ll receive a confirmation email with your order details and a reference number. If you don’t receive this within a few minutes, please check your spam folder or contact us directly.

If you need to update your shipping address, please contact us within 2 hours of placing your order. After that, we may not be able to make changes as the order will already be processed.

Orders are typically processed within 1-2 business days. Delivery times depend on your location:

• Metro Areas: 2-5 business days
• Regional Areas: 5-10 business days
  For urgent deliveries, please contact us to discuss express shipping options.

Currently, we ship Australia-wide. For international orders, please contact our team directly to see if special arrangements can be made.